November 2, 2015

Nationwide Swap Program UPDATE


This message is in regards to those employees that have been paired and their match has either; not responded or declined the Swap (negatively impacted).

Your name will not be forwarded to DC at this time. 

Also, those that declined will still be eligible for the next round of SWAPS.

Agents negatively impacted will be put back into the program and we will try to get them another pairing (one last try). But we should remember, this is done by computer and once again, everything will be done by seniority. There is a good probability that some of these Agents will not get another pairing. We hope to have round 2 out by the end of next week.

You will not be guaranteed another offering or the same station that was given to you last time.

If you are paired again, you will be notified via email.

Over 40 Agents who did decline, did so because they have already accepted a ROB or VRP.


Out of the 386 pairings (772 Agents); 138 denied the pairing, but some of them cancel each other out (both denied the pairing).